SHIPPING AND RETURNS
- FREE - Ochie Swim offers free standard shipping on all orders within the United States over $100 USD before taxes. When applicable, the free ground shipping will be applied to your order automatically at checkout.
- If you wish to expedite your order please contact Ochie Swim firstname.lastname@example.org
For international orders, prices will be calculated at checkout.
By placing an order for international shipping, the customer agrees to pay all taxes and customs duties when the package arrives in said country. Packages that must be processed through customs may take extra time, so please allow for this when trying to estimate a delivery date. Ochie Swim is not responsible for these additional costs.
Orders over $500 USD will require a signature for delivery
Due to hygiene and quality reasons we do not accept returns or exchanges. All sales are FINAL.
If you received a faulty or damaged item from our online store, please contact us at email@example.com
TERMS AND CONDITIONS
Orders are processed within 3 business days. Ochie Swim will contact you if an item is out of stock or if additional information is required for credit verification.
Orders received on weekends and holidays will be processed the next business day.
Once your order has been shipped, you will receive an email with your tracking number. Please allow up to 24 hours for your tracking number to show any updates.
Orders will not be refunded for packages that are not accepted by recipient.
Ochie Swim is not responsible for lost or stolen packages that are confirmed delivered by tracking. The customer is responsible for any loss or damage of these items.
If you have any questions regarding your order, please contact Ochie Swim at firstname.lastname@example.org
Ochie Swim attempts to be as accurate and clear as possible. However, Ochie Swim does not warrant that product descriptions and/or content of this site are completely accurate, current or reliable.
COLLECTION OF INFORMATION
Thank you for visiting Ochie Swim. We know that you care how your information is used and stored and appreciate your trust that we do so carefully.
When using www.ochieswim.com, we collect the personal information you provide such as name, address, and email address. The information you provide is used to fulfill your specific request, unless otherwise permissible for another use.
Ochie Swim online store is hosted by Shopify Inc. Shopify Inc provides a safe way of storing your personal data using a secure server with a firewall. Any credit card information provided while purchasing an item will be encrypted and stored only as long as necessary to complete your purchase transaction. Once completed, this information will be deleted.
We may disclose your personal information if required by law if you violate any of our Terms of Service.
This site may use cookie and tracking technology depending on features that are offered. Cookies are used to track and gather information about it's users and help to further understand visitors to the site, improving the experience.
AGE OF CONSENT
By purchasing from Ochie Swim or using our website you acknowledge you are of legal age in the state you reside in or have the consent of someone of legal age. You also acknowledge that all information submitted by you, when placing an order, is genuine and accurate.